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Industries · Healthcare

Fill Your Schedule, Not Just Your Waiting Room

Patient portals, local SEO, and HIPAA-conscious websites built for clinics and healthcare providers, so new patients find you and existing ones keep showing up.

27%Average patient no-show rate
38%No-show reduction with online self-scheduling
$200Average revenue lost per missed appointment
$150BAnnual cost of no-shows to U.S. healthcare

Sources: DialogHealth Patient No-Show Statistics, DexCare Patient No-Show Rates report

Why Schedules Stay Empty

It's Rarely the Care. It's the Access.

Most practices don't lose patients over quality of care. They lose them to friction most staff never see happening.

Missed Calls, Missed Appointments

Patients calling after hours or during peak times who can't get through often book with the next provider on the list instead.

Invisible for Specialty & Local Search

If your Google Business Profile and specialty pages aren't optimised, you're not even in the running when patients search nearby.

Unsecured Forms & Intake

Generic contact forms and email intake create compliance risk. Patient data needs to be handled with real care, not an afterthought.

No-Shows Nobody's Following Up On

Without automated reminders and recall systems, a meaningful share of booked appointments simply never show up.

What We Build

Services for Healthcare Providers

Patient Portal & Online Scheduling

Let patients book without picking up the phone.

3–6 weeks

We build patient-facing scheduling systems with provider availability, appointment types, and automated confirmations, so booking doesn't depend on front-desk hours.

What's Included

  • 24/7 online scheduling
  • Provider & appointment-type calendars
  • Automated confirmations
  • New patient intake flow

Local SEO & Google Business Profile

Show up when patients search for your specialty nearby.

Ongoing (3-month minimum)

We optimise your Google Business Profile, build out specialty and location pages, and target the exact terms patients search when choosing a provider.

What's Included

  • Google Business Profile optimisation
  • Specialty & location landing pages
  • Local keyword targeting
  • Citation & directory building

HIPAA-Conscious Website & Intake

A site built with patient data handled properly.

4–8 weeks

Secure intake forms, encrypted data handling practices, and a website architecture designed around patient privacy, not a template with a contact form bolted on.

What's Included

  • Secure patient intake forms
  • Encrypted data handling
  • Privacy-conscious architecture
  • Consent & disclosure pages

EHR / EMR & Practice Management Integration

One system that knows every patient's history.

3–6 weeks

We connect your website and scheduling to the EHR and practice management software you already run, so bookings flow straight into patient records.

What's Included

  • EHR / EMR integration
  • Practice management sync
  • Patient history access
  • Staff scheduling dashboards

Telehealth Platform Integration

See patients wherever they are.

2–4 weeks

We integrate secure telehealth video visits directly into your booking flow, so virtual appointments feel as simple as in-person ones.

What's Included

  • Secure video visit integration
  • Virtual waiting rooms
  • Telehealth-specific booking flow
  • Follow-up automation

Review & Reputation Management

Your next patient is reading your reviews right now.

1–2 weeks

Automated review requests after every visit, plus monitoring and response support, so your online reputation reflects the care you actually provide.

What's Included

  • Automated review requests
  • Review monitoring & alerts
  • Response templates
  • Reputation dashboards

Patient Recall & Appointment Reminders

Cut no-shows before they happen.

1–2 weeks

SMS and email reminders, recall campaigns for overdue checkups, and automated follow-ups that keep patients on schedule and coming back.

What's Included

  • SMS & email reminders
  • Recall & checkup campaigns
  • No-show follow-up automation
  • Patient re-engagement sequences

We build with HIPAA-conscious security practices throughout. We are not a law firm and this is not legal or compliance advice; confirm your specific regulatory requirements with qualified counsel.

EHR & Practice Management Platforms We Work With

EpicathenahealthCernerDrChronoKareoSimplePractice

How It Works

FROM AUDIT TO A FULL SCHEDULE

A proven process built around how clinics and practices actually operate, with full transparency at every step.

01

Week 1

Audit & Strategy

  • Review current booking flow & no-show rate
  • Local SEO & Google Business Profile audit
  • Competitor & specialty gap analysis
  • Prioritised growth roadmap
02

Weeks 2–6

Build

  • Patient portal & website build
  • EHR / practice management integration
  • Intake forms & telehealth setup
  • QA tested before going live
03

Weeks 7–8

Launch

  • Go live to patients
  • Google Business Profile & local SEO live
  • Reminder & recall automation turned on
  • Review request automation turned on
04

Month 2+

Grow

  • Ongoing local SEO & content optimisation
  • Recall campaign performance tracking
  • Patient acquisition reporting
  • Typical outcome: consistently full schedule

Ready to Fill Your Schedule?

We'll look at your current booking flow, local search presence, and no-show rate, and show you exactly where patients are slipping away before they ever call.

Get Your Free Audit

Free · No obligation · Response within 2 hours