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Industries · Fitness & Wellness

Fill Every Class. Keep Every Member.

Class booking systems, local SEO, and retention marketing built for gyms, studios, and wellness businesses, so new members find you and regulars keep showing up.

33.6%Average annual gym membership churn
50%Of new members quit before month six
80%Cancel odds if a member attends fewer than 4x in month one
3–5%Typical monthly churn rate

Source: HFA 2025 Fitness Industry Benchmarking Report

Why Members Don't Renew

It's Rarely the Workout. It's the Experience.

Most gyms and studios don't lose members over programming. They lose them to friction most owners never see happening.

High Membership Churn

Without a retention system, most gyms and studios quietly lose a large share of members every single year.

Invisible on Local Search

If your Google Business Profile isn't optimised, you're not even in the running when someone searches nearby.

No Online Class Booking

Members expect to book and manage classes from their phone, not call the front desk during business hours.

Trial Leads Who Never Convert

Without automated follow-up, most free trial and drop-in leads simply never come back to sign up.

What We Build

Services for Gyms & Wellness Studios

Class Booking & Membership Management

Booking that works at 6am and midnight.

2–5 weeks

Online class booking, membership management, and waitlists that let members book anytime, without calling the front desk.

What's Included

  • 24/7 class booking
  • Membership & package management
  • Waitlist automation
  • Instructor & schedule management

Local SEO & Google Business Profile

Show up when someone searches "gym near me."

Ongoing (3-month minimum)

We optimise your Google Business Profile, local listings, and website so you rank in the map pack for the classes and services you offer.

What's Included

  • Google Business Profile optimisation
  • Local keyword targeting
  • Citation building
  • Review-driven ranking signals

Website & Brand Design

A site that matches the energy of your studio.

3–6 weeks

Class schedules, trainer bios, and membership pricing built into a design that reflects your brand, not a generic gym template.

What's Included

  • Class schedule & pricing pages
  • Trainer & instructor profiles
  • Membership comparison pages
  • Mobile-first design

Member App & Portal Integration

Give members a reason to check in daily.

2–4 weeks

We integrate member-facing apps and portals for booking, progress tracking, and community, so your gym stays top of mind between visits.

What's Included

  • Member app integration
  • Progress & workout tracking
  • In-app messaging
  • Community & challenge features

Loyalty & Referral Programs

Turn members into your best marketing channel.

2–3 weeks

Referral rewards, streak challenges, and loyalty perks that give members a reason to stay and bring friends along.

What's Included

  • Referral reward programs
  • Streak & challenge campaigns
  • Loyalty point systems
  • Automated rebooking prompts

Local Paid Advertising

Fill open class slots this week.

Live within 1–2 weeks

Google and Meta ads geo-targeted to your area, promoting free trials and class passes to people actively searching or scrolling nearby.

What's Included

  • Google Search & Maps ads
  • Instagram & Facebook ads
  • Geo-targeted radius targeting
  • Trial & promo campaigns

Review & Reputation Management

Your next member is reading your reviews right now.

1–2 weeks

Automated review requests after every class or session, plus monitoring and response support, so your rating becomes a growth channel.

What's Included

  • Automated review requests
  • Review monitoring & alerts
  • Response templates
  • Reputation dashboards

Booking Platforms We Work With

MindbodyGlofoxZen PlannerTrainerizeVagaroWellnessLiving

How It Works

FROM AUDIT TO A FULL SCHEDULE

A proven process built around how gyms and studios actually operate, with full transparency at every step.

01

Week 1

Audit & Strategy

  • Review current booking flow & churn rate
  • Local SEO & Google Business Profile audit
  • Competitor gap analysis
  • Prioritised growth roadmap
02

Weeks 2–5

Build

  • Booking system & website build
  • Member app / portal integration
  • Loyalty & referral setup
  • QA tested before going live
03

Weeks 6–7

Launch

  • Go live to members
  • Google Business Profile & local SEO live
  • First local ad campaigns launched
  • Review request automation turned on
04

Month 2+

Grow

  • Ongoing local SEO & ad optimisation
  • Retention & churn-reduction campaigns
  • Seasonal promo campaigns
  • Typical outcome: consistently full classes

Ready to Fill Every Class?

We'll look at your current booking flow, local search presence, and churn rate, and show you exactly where members are slipping away.

Get Your Free Audit

Free · No obligation · Response within 2 hours